FREQUENTLY ASKED QUESTIONS
1. For purchasing products account is required?
Ans: No, account is optional. Customers will be able to check out with a customer account or as a guest.
2. Where can I find my purchased products?
Ans: When the order is completed, an automated e-mail will sent to customers to download. If not then feel free to contact us.
3. How do I contact a support or custom order about an item or design?
Ans: You may see Contact Us at the top manu and also footer manu of the website. Just fill it, we will get you via your e-mail you provided.
4. Can I buy bulk design bundles?
Ans: Yes, send us the product links which you want. Minimum required 10 product links and you will get 40% discount. Contact Us.
5. What kind of file types are good for crafting?
Ans: That would be SVG and DXF files, depending on which cutting machine you are using. We will give you SVG, DXF, EPS, PNG, PDF and Source file (AI).
6. Can I use purchased Items for Commercial projects?
7. If I am a designer, am I allowed to upload my own license?
Ans. No, this is 100% not allowed. We will take legal action against your store or website.